Intro
Curious to see what guests who have stayed in Best Western Hotel Arosa Madrid think about it? Read what guests who booked through HolidayCity have said about Best Western Hotel Arosa Madrid. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
5
3
4
Great location! Reception desk staff very helpful providing directions. Door man also very helpful.
my stay in madrid
2
the only thing was noise from above floor, heavy walking. room with two twin beds was kind of small.
Spanish Hopitality
I found the Arosa Hotel in Madrid to be efficient, but the staff was somewhat reserved. The front desk staff was able to assist me, but I did not feel I was expected or that they were glad to have me as a guest. They operated by the book but did not make me feel that I would be welcomed back, if I returned. The breakfast was very good and had a good variety, but if you came late the items were limited. I feel the staff needs to be better trained to make the quests feel more welcome.
Recommended
I spent three days alone in Madrid, for vacations. Location is perfect, great architecture in neighborhood, excellent breakfast, sympathetic staff. Try it!
A very nice hotel but if you are driving it is extremely difficult to find and the staff is not very helpful with directions. Otherwise an excellent value.
Bed was too low to the ground - Japanese style...!!
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