When i checked in my details were not on the system so the reception had to input our details. also, i put my credit card details in when i booked on the internet and i assumed it was paid for by that. it was not, so i had to unknowingly pay when i
... checked out. this could have been a problem if i didn't have sufficiant funds so it put negative thoughts in my mind about the hotel as i was leaving - not the type of pr the hotel would have been looking for.