Intro
Curious to see what guests who have stayed in Best Western Hotel Merian Basel think about it? Read what guests who booked through HolidayCity have said about Best Western Hotel Merian Basel. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
Merian is my favorite
4
5
I've stayed at the Merian in the past and it's a favorite hotel. The staff has always been very courteous and helpful. The mobility pass that's provided allows you to take the trams in Basel wherever you need to go whether its in Basel for sight seeing, the train station or Basel Airport. The breakfasts are well presented, delicious and they have great coffee. The only minor flaw is no health club, but I'm willing to walk around Basel to get my exercise. R.N.
My Stay
3
The staff were very pleasant and helpful. The hotel is situated in an excellent location giving good views of the city and good transport links. The food was excellent when it arrived, because of a mix up I waited an hour for my order. It was all put right by the excellent restaurant manager. The breakfast buffet was very good. I enjoyed my stay and would stay again.
Small but special
This is a small, but comfortable, well run and conveniently located hotel in the heart of Basel near the river Rhein. The staff were all very helpful and friendly and my visit was enjoyable. Breakfast (included in my fee) was quite tasty and satisfying. I especially enjoyed receiving a free pass to the Basel transportation system (several trolley lines stop meters from the hotel) as well as free access to the internet outside the hotel office (I would have preferred free network, but was able to fill my needs with what was available). I found the steps at the hotel entrance and in the corridor between the elevator and my room difficult when laden down with suitcases. Also, I hit my head several times on the slanting ceiling in the room. Small gripes aside, I look forward to returning to the Merian during my next visit to Basel in the spring.
Hotel is in a really convenient location close to city centre and tramlines. Staff were extremely friendly and helpful and their English was excellent (my apologies I do not speak Swiss) Breakfast included in price was very good, particularly the boiled eggs. Would definitely recommend
1
2
The Service has been exceptional. Even though I arrived late they provided a meal. Very courteous. definitely recommend the hotel. I was delighted with the appointment, great view and facilities more than adequate for an few nights stay.
Beautiful situation and the hotel has made the best of it with its dining terrace. Very hot with only electric fan. Unable to keep window open due to noise from the street.
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