Intro
Curious to see what guests who have stayed in Crowne Plaza Hotel Liverpool think about it? Read what guests who booked through HolidayCity have said about Crowne Plaza Hotel Liverpool. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
4
5
3
2
Noise
My stay in the hotel was overall enjoyable, however there was alot of noise to be heard from the street outside. Initially I thought it was a problem with the window in our room and reported this to reception on the first morning. I was advised that maintenance would look/repair this after 9.30am. Upon arriving back after being out all day, the noise from the street could still be heard clearly, not ideal with a two year old and quite disappointing hence the hotels rating for value for money
THE place to stay in Liverpool
We had a terrific experience at the Crowne Plaza in Liverpool. The staff were extremely friendly and helpful, the room was excellent and the amenities superb, including high speed Internet access. Great value for a reasonable price. We particularly enjoyed the swimming pool and hot tub, where we had fun socializing with local folks. Breakfast, which was included with the room, was excellent. The location is perfect--on the river and a short walk to Albert Dock. Also walking distance to the Cavern Club. We would definitely return to this hotel and recommend it highly.
The only problem was Saturday night. We were on 2nd floor and there was a disco directly underneath. I was unable to sleep although my friend had no problem. I rang Reception who put me on to the manager. He was sympathetic but his efforts did not appear to make any difference. Enjoyed the aspect of Princes Dock from the room.
we were not briefed on arrival that breakfast would be an additional cost although staff were helpful on checking out in dealing with this matter. Also we were not told about the swimming pool which we only discovered on checking out. Staff in the bar and restaurant were very good. a hairdryer in the room would have been useful.
A very cosy, comfortable and clean room. No complaints.
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