Intro
Curious to see what guests who have stayed in Park Inn Cardiff City Centre think about it? Read what guests who booked through HolidayCity have said about Park Inn Cardiff City Centre. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
4
5
Not During Renovations
1
2
3
We arrived here in late April to find the hotel in the middle of major renovations. Both the reception area and the lift lobby resembled a major construction site. We were fortunate enough that the staff were maintaining their sense of humour and we got our room before the normal check-in time. On the way to our room we noticed sections of floors were boarded off - still under renovation. The room was fine. Reasonable size for UK After we had been out sightseeing in the afternoon we decided we were tired so a drink in the bar then a meal in the restaurant would be ideal. After waiting quite some time in the bar we were finally told that there was no white wine in the hotel. As we only drink white wine, that was the end of the bar. The restaurant had a sign saying restricted menu. After waiting for several more minutes for a staff member to seat us, we gave it away. Had a very nice meal and a nice bottle of white wine somewhere else. About two weeks later we stayed here again (why you may ask?). The reception was bare, concrete floor but no work being carried out (Friday evening) and they had tried hard to clean the area. The lift lobby was finished - freshly painted. The bar and the restaurant were stocked with white wine although the service in the bar was still slow. This time we had a freshly painted room - nice. Location was practical - Relatively close to station in one direction and town centre in the other direction. This is why we picked this hotel.
Hotel preferance
Great value for money Not easy to get to Lots of building works around, once complete should be brilliant. Bar is not cheap Hotel rooms excellent Choice of smoking/non smoking good Excellent for shopping Great people, in and around the hotel great sites, well worth the stay. Thank you
Service on check in was slow due to volume of guests and rooms not being ready by mid-afternoon. Not entirely clean but hotel was completely full and staff were having to rush the cleaning process to make rooms available.
Seemingly the hotel had changed ownership so they had no record of our booking.
I realise you cant do anything about the building works but a warning about them could have been given prior to booking. Also the bar staff were unable to cope with the rush when a concert finished in the CIA. Better soundproofing of the windows, we were awoken at 0700 by the building works. The windows were closed.
very clean
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