Intro
Curious to see what guests who have stayed in Hotel Monasterium PoortAckere Ghent think about it? Read what guests who booked through HolidayCity have said about Hotel Monasterium PoortAckere Ghent. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
3
5
4
excellent in all aspects except extra charge for parking car - unexpected
austerity in a great location
2
1
despite having booked a double bed we were told that there were none and given twin beds pushed together but with seperate bedding. the staff were charming but overworked with the poor lady on reception having to leave it unattended in order to serve drinks in the bar (this may not normally be the case, there did seem to be some kind of event going on) the room was very cold when we arrived but did warm up considerably after a few hours. we returned at 11pm ( a very reasonable hour in belgium) and had to wait some time in the rain before anyone let us in. Finally we were billed incorrectly by 10 euros despite the tarriffs being desplayed next to the reception desk but i did not mind this because we had parked for 2 days and only been charged for one and this equated to the extra 10 on the bill for the room. Ultimately a rather shoddy opperation with the rooms we stayed in having very little of the medieval ambience we had hoped for to make uf for the austerity. Luckily the location was very convenient and the availability of parking was definately a bonus.
Interesting Hotel
Clever convertion from old Monastery. Staff friendly and helpful, I was unable to take breakfast because of early departure. Good location near city centre. Rooms were quite small but adequate for short stay, bed comfortable, shower room was separate from single rooms although this didn't cause any problems. Lovely cosy atmosphere in the hotel.
Hotel Monasterium PoortAckere
The room was huge, peaceful and simply but well appointed. The ambience is lovely. The breakfast was excellent, as was the multi-lingual service. The position is absolutely spot-on whether for business or pleasure. because of its position you don't have to mess with the dreaded one way system round the city centre!
Excellent and unique
Excellent basic room, comfortable, quiet, friendly and unique atmosphere, and only a few minutes from the old centre of Ghent. If all you want is a room to sleep in then this is for you. There was no problem with the shared failities, all were of high quality and even though the hotel was fully booked there was never a queue for them. Excellent breakfasts as well.
our stay in Hotel Monasterium PoortAckere Ghent
Afer researching hotels in Ghent on the internet we chose this hotel this because as it was stated on the website it had been full of hidden cloisters for centuries, now revealing its secrets. The atmosphere is charming. This implied that the abbey was now restored and looking at the pictures of the restaurant, bedrooms etc indicated the ambience would be near perfect. How wrong we were. Situated down a unspectacular side street we eventually found the hotel. Then we spent 10 minutes trying to find an open door to get in. The sign to the reception was not overtly displayed. We were shown to a bedroom in an annexe which to say the least was very disappointing as verified by the lady showing to us. We were then offered another one in a different building and this was better although the carpet had not been hoovered for some time. We would like to add they have hardly any double beds in their rooms. We were then told that there was not bar or restaurant open. However, we were given a plan of the town and told where good restaurants could be found. The next morning we came out of our room to be confronted by a gentleman sanding near the lift without any protection for himself or the surrounding area consequently the dust was flying everywhere. We could go on but we were there to enjoy ourselves!! To summarise, this is a POTENTIALLY beautiful hotel that is way off as yet fulfilling its potential. There is no indication on the blurb of the hotel that it is still under huge rennovation and with the amount of work still to be done this will be continuing for some time. The finishing off is shabby appearing as if they are trying to do it quickly without finishing anything off properly. The receptionist at our time of departure was agreeinng to our many comments. On a positive note the breakfast was fine and the lady very pleaseant and helpful.
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