Intro
Curious to see what guests who have stayed in Rafaelhoteles Atocha think about it? Read what guests who booked through HolidayCity have said about Rafaelhoteles Atocha. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
3
4
5
Breakfast area a bit stark; quite a walk 15-20 mins from art galleries.
My reservation was not found, the reseller system was not adecuate and the front desk had no idea. I also felt uneasy, even discriminated against by the front desk personal, during the check in. Stupid people are everywhere, so I do not hold it against the hotel. The Internet service shall be free, or included in the price.
As your access map is not so obvious and as I am not used used to Madrid, I first used the wrong exit from Atocha. Very quiet, which is really important for me. I like deoration with paintings on the wall. For the rest perfect.
Compared to the price, the size of the room could be larger
Hotel was located in a quiet area, with easy access to the Metro. Bar was good, as was the food in the restaurant, however, the opening hours of the restaurant seemed to vary, and it doesn't open until around 8pm. The gym was too small. There is also no pool, which would have been fantastic. Room was great. Bed was comfy, but pillows were too soft, I would have liked slightly firmer pillows. No Ethernet Internet access in the room, only via ISDN. Other than these comments, excellent room!
1
very bad very poor
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