Intro
Curious to see what guests who have stayed in Hotel Royal Vienna think about it? Read what guests who booked through HolidayCity have said about Hotel Royal Vienna. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
Very good location
5
Very good location at heart of Wien. Supermarket is located opposit of the hotel and easy to get drinking water. Room is nice looking and clean. All staffs are friendly.
3
2
4
Hotel Royal Vienna
1
The staff were helpful and polite. The room was adequate, a reasonable size and clean. There could have been some shower gels and nicer soaps left and the towels were old although clean. The hotel was in a brilliant location although the dustcarts made a lot of noise very early in the morning despite having the windows closed. The breakfast was good.
Breakfast
Although quality of breakfast food was good the variety was not what I would have expected. No eggs for instance! Coffee was good though.
Staff was great except for one blond female at front desk our last day. We left important documents in our room after we checked out and left hotel. We called on two occasions to check for documents and were told(by this person) they were not left in hotel. We finally took cab back to hotel to check room ourselves and the documents were there in our room-this is inexcusable. Restaurant overpriced. Airconditioner does not cool.
THE HOTEL'S PEOPLE WERE VERY POLITE, EFFICIENT, SMILY AND WITH VERY GOOD SENCE OF HUMOUR.
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