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| Q1.When was the hotel first built? |
| 2005 |
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| Q2.How many guest rooms are there? |
| 342 |
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| Q3.How many guest floors are available? |
| 12 |
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| Q1.Are private parking facilities available at Silken Hotel Puerta America 5* GL Madrid? |
| Yes, Indoor car parking is chargeable at EUR 23 (subject to tax charge) per car per night. |
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| Q2.Are there lifts/elevators to the guest floors? |
| Yes. |
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| Q3.Are guests provided with Internet Access? |
| Yes, the hotel provide wireless internet access. |
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| Q4.Is the reception manned 24 hrs a day? |
| Yes. |
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| Q5.Is the location a popular tourist area? |
| Silken Puerta America Madrid is situated in a privileged location, next to Avenida de America. The hotel is close to Serrano Street, in Salamanca District, and very well communicated with AZCA, Financial District. The first 5 Stars DL hotel coming from the airport and the closest one to IFEMA, Madrid's exhibition center. |
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| Q6.Can guests request baby cots? |
| Yes, baby cot is provided free of charge. |
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| Q7.Are babysitting services provided upon request? |
| Yes. |
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| Q8.Are pets allowed? |
| No. |
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| Q1.Does Silken Hotel Puerta America 5* GL Madrid have inter-connecting rooms available? |
| No. |
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| Q2.Can I request for a handicapped/disabled room? |
| Yes. |
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| Q3.Are air-conditioners provided in the rooms? |
| Yes. |
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| Q4.Does the establishment offer guests the option of a smoking room? |
| Yes. |
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| Q5.Are non-smoking rooms available upon request? |
| Yes. |
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| Q1.How much does it cost for breakfast? |
| Buffet breakfast is chargeable at EUR 25 (subject to tax charge) per person per meal. |
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| Q1.How far is it to the city centre from Silken Hotel Puerta America 5* GL Madrid? (In Kilometers/Miles) |
| The hotel is 6 Kilometers from the city centre. |
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| Q2.Is the airport within easy reach? |
| Barajas Airport is approximately 8 Kilometers from the hotel. |
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| Q3.Is the train station within easy reach? |
| Chamartin Central Rail Station is approximately 6 kilometers from the hotel. |
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| Q4.Can airport transfers be arranged by the hotel? |
| Yes, the hotel provid transfer to the airport upon request. |
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| Q5.How much is a taxi from the airport to the establishment? |
| Taxi fare from the airport to the hotel is about EUR 15 per way. |
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| Q6.What is the closest subway station? (If
applicable) |
| Cartagena Subway station is about 50 meters from the hotel. |
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