Intro
Curious to see what guests who have stayed in Summerhill Hotel and Suites Aberdeen think about it? Read what guests who booked through HolidayCity have said about Summerhill Hotel and Suites Aberdeen. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
2
4
1
3
Unfortunately on arrival to your hotel, the receptionist was not very helpful. In fact she was very vague about everything that I inquired about in regards to your hotel facilities, local services and then later in her lack of action /response to my requests regarding; a) Discovering my bed sheet was actually torn and not dealt with when informed. Nor was it dealt with the following day. b) Attitude when I presented her with the 'clean' towel that I had been left following the daily housemaid service. This towel was in no state to be given to a guest for use as it was either still soiled or terribly stained. The housemaids were obviously in a hurry when servicing my room both before & during my stay as I didn't locate the hotel info folder until the end of my stay as I spotted it under the bed when i was packing. Also my tea cups weren't replaced after being used, but saucers & spoons were left behind. And of course the issue of the linen. Thus I was disappointed as it would have been an otherwise pleasant first visit to both your hotel and Aberdeen. The room itself was very warm & comfortable.
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