From the moment my grandmother and i arrived until the time we left, we felt very welcomed here. The staff spoke english to us, or patiently communicated with my broken german.
the hotel is only 3 stops from the hauptbahnhof on the s-bahn,
... with 6 different lines going to and from, so getting around munich is quite simple. i really appreciated that aspect. While there isn't much to see around the hotel, it's still in a nice enough area.
the rooms are small - but adequate for what we needed during our stay. the food was good - a traditional european breakfast.
i would choose to stay there again if i'm back in munich.